We pay particular attention to and invest in the protection of the personal data we process. For this reason, we have fully complied with the current legislation regarding Personal Data Protection and follow documented policies and procedures to ensure maximum security.

General Information and Data Controller

The company is the controller for the collection, storage and general processing of the personal data of the users of this website, as collected and stored through this website and the social media pages linked to the website. The aforementioned company is hereinafter referred to as the “Company”.

1. What Personal Data do we collect?

We collect and process your personal data as follows:

Contact

If you wish to contact us, you will be asked to provide the following information: first name, last name, email address, telephone number and your message.We will ask you to provide us with the following information. We will only use this information to respond to your enquiry. We will make a record of your requests, your questions and our respective responses, and any other actions taken to manage your contact request. All information will be kept for 6 months.

Information When You Book Our Seminar/Service

If you wish to book a place on a seminar or other service that may be of interest to you, you will be asked to provide your first name, last name, company, email address, VAT and Tax ID. We will only use this information to secure your place and issue a voucher if you pay online. We will keep your full name and email address to keep you informed of new seminars and training that may be of interest to you. We will also keep the data we are required by tax law to keep for the relevant period of time.

Information about your visit and use of the website

We collect certain information when you visit our website, such as your IP address, which web pages you visit, device category, browser, clicks and views. Information about your use of the website and services enables us to make categorisations, i.e. to form groups of website visitors or customers with certain common characteristics, such as age group, gender or region. We keep personal data for a maximum of 12 months.

2. Processing purposes

Support of Information Systems / Improvement of Services provided:

We use your personal data in order to detect server problems and ensure the proper functioning of our website. Legal basis for processing: the legitimate interest of the Company to ensure the smooth operation of its website and to improve the services it provides.

Finally, we process your data in order to send you informative e-mails/our newsletter, when you have given your consent.

3.

A part of the information mentioned in this Privacy Policy is collected through the use of cookies and similar techniques. Cookies are small text files containing small amounts of information that are downloaded and may be stored on your user device, e.g. your computer, smartphone or tablet. You can modify your browser settings to reject some of the cookies. However, you should be aware that certain features or services of the Website may not function properly without accepting the use of cookies.

In summary, the cookies we use as a website are divided into the following categories:

ABSOLUTELY ESSENTIAL:

They help the Website to function primarily to make it easy to use by enabling basic functions such as browsing our website, and accessing secure areas of our website. The website cannot function without their use. Their use is acceptable by law even without your consent.

STATISTICS/PERFORMANCE:

These cookies collect information about how visitors use the website, for example, which pages they visit most often and whether they receive error messages from websites. These cookies collect aggregate, anonymous information that does not identify a visitor. They are used solely to improve the performance of a website.

FUNCTIONALITY:

These cookies allow the website to remember user choices such as username, language or region in order to provide enhanced and personalized functionality. They can also be used to provide services requested by the user, such as viewing videos or using social media. The information collected by these cookies can be made anonymous and it is not possible to track browsing activity on other websites. If you do not accept these cookies, the performance and functionality of the website may be affected and your access to its content may be limited.

TARGETING/ADVERTISING:

These cookies are used to provide content that is most relevant to you and your interests. They may be used to send targeted advertising/offers, limit advertising views or measure the effectiveness of an advertising campaign.

4. Retention of Personal Data

Your personal data is kept only for the period of time necessary to fulfil the purpose for which it was collected, in full compliance with applicable law. When the purpose of processing your personal data is completed, they will be deleted. The specific retention periods for each of the relevant processing purposes are detailed above.

5. How and With Whom We Share Your Personal Data (Personal Data Recipients)

We may need to share your Personal Data with third parties to help us provide you with services and products and to administer our website. These third parties are web development and maintenance service providers, advertising companies, bulk email companies, etc. We require service providers to take appropriate measures to protect the confidentiality and security of personal data.

We may also need to provide personal data to law enforcement agencies in order to comply with a legal obligation or court order.

Finally, we may need to disclose your personal data to a potential buyer and its partners or advisors in the event of a sale, merger, restructuring, liquidation or acquisition of our company. In this case the recipient will comply with this privacy policy.

6. Data Security

Our Company assures users that it takes all appropriate technical and organizational measures to ensure the security of their personal data, to ensure the confidentiality of its processing and to protect it from accidental or unlawful destruction/loss/alteration, unauthorized dissemination or access and any other form of unlawful processing.

Although every effort is made to protect personal data, our Company cannot guarantee the security of the data transmitted on its website, as the transmission of information via the Internet can never be completely secure.

Our website may contain links to other websites. We are not responsible for the privacy practices, content and security of other websites that are not governed by this privacy policy and therefore we advise you to always carefully review the privacy policies on those websites. Also, if you choose to share information from our website via social media we advise you to carefully read the privacy policies of social media.

7. Rights of access, rectification, erasure, restriction of processing and data portability

You have the right to request an overview of your personal data processed by or on behalf of us. You have the right to correct, delete or restrict the processing (where applicable) of your personal data. You can exercise this right by contacting us by email at dataprotection@gepgroup.gr and submitting a request.

Please be aware that requests that do not meet the requirements set out in applicable law or the Company’s guidelines may be required to be redrafted or rejected, and that certain personal data may be exempt from such requests for access, rectification and erasure, in accordance with applicable data protection and other laws and regulations.

You have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format, and in some cases we will, at your request, transfer your data to another controller where technically feasible.

8. Right to object

You also have the right, in certain circumstances, to request that we stop processing your personal data. However, where there are compelling legitimate grounds, we will continue to process your personal data and you will be informed accordingly. In all cases, you have the right to object to our use of your personal data for direct marketing purposes, including profiling, and if you do so, we will comply with your request.

Where you have consented to our use of your personal data, you have the right to withdraw your consent without this affecting the lawfulness of our processing of that data prior to the withdrawal of your consent.

9. Point of Contact and Exercise of Rights / Complaint to DPAA

Users’ requests relating to the exercise of the above rights may be sent to the Company’s Data Protection Officer (“DPO”) at dataprotection@gepgroup.gr

Users may also submit complaints to the DPO regarding the exercise of their rights (www.dpa.gr). According to the Authority, complainants must first submit their complaint to the DPO.

10. Applicable law

For any dispute arising from the use of this website, the Greek courts shall have exclusive jurisdiction.

11. Amendments

This Privacy Policy has been drafted in accordance with the provisions of the General Regulation for the protection of personal data. The updated copy of the policy is posted on the Company’s official website.